Shipping Info
Domestic Shipping
Germany | Estimated delivery: 2–4 business days after dispatch
We ship primarily via DHL or Hermes within Germany for reliable and trackable service.
International Shipping
European Union | Estimated delivery: 2–8 business days after dispatch (via DHL)
Worldwide | Estimated delivery: 7–14 business days
(Delivery times may vary based on destination and customs processing)
Order Processing Time
Each item is individually 3D printed in-house, which means extra care - and extra time.
We typically require 7–14 business days to prepare your order before dispatch.
Please note that weekends and public holidays may affect both processing and shipping times.
Once shipped, delivery time depends on your region and local carrier performance.
Our Shipping Philosophy
At ModelMacher, we value thoughtful design and global craftsmanship. That’s why we partner with independent manufacturers and artisans worldwide. Depending on the item, some products may ship directly from our trusted production partners.
Delivery timelines are estimates — we do not guarantee exact arrival dates.
Pre-Orders & Backorders
If your order includes a pre-order or backorder, all available items will ship immediately. The remaining items will be delivered separately as soon as they’re in stock.
You’ll receive updates via email — no need to worry if your order arrives in separate packages.
Tracking Your Order
Once your order is shipped, you’ll receive an email with a tracking number and link.
Please allow 1–3 business days for tracking information to update.
If you haven’t received your tracking email, check your spam or promotions folder.
Wrong Address Disclaimer
Please double-check your shipping address at checkout.
If you entered the wrong address, contact us immediately at:
📩 service@modelmacher3d.com
We process orders quickly — once dispatched, we cannot change the shipping address.